Gambling Support
🔞 Players must be 18 or over and physically located in the UK or Isle of Man.
Are you having fun?
At Star Draws, our goal is simple: we want you to enjoy yourself, have fun, feel part of our amazing community, and—if luck is on your side—maybe even win something special along the way. Our Star Draws Community Chat Group is here to bring people together, make friends, and share good moments.
But we also care deeply about your wellbeing.
Enjoying yourself is important, but never at the expense of your financial security or peace of mind. Please remember that this is your money, and only you can decide what you can comfortably afford to spend. Treat playing with us the same way you might treat a night out—set a budget for yourself, stick to it, and stop when you’ve reached it.
If the fun begins to fade, or if playing no longer feels enjoyable, it may be time to step back. And that’s absolutely okay.
We’re here to support you.
If you ever feel you need a break, want to pause your account, set limits, or even close it, please ‘Contact Us’. You can also manage spending limits directly through ‘My Wallet’ in your account.
Your well-being comes first—always.
You’re never alone, and help is always available if you need it.
Get support!
Whether you are looking for support for yourself, a friend or a family member, GamCare can help.
GamCare is part of the National Gambling Support Network.
The National Gambling Support Network is a network of organisations working together to provide confidential treatment and support for anyone experiencing gambling-related harms, free to access across England, Scotland and Wales.
Wherever someone makes contact throughout this network these providers work alongside each other through referral pathways to deliver the most appropriate package of care for individuals experiencing difficulties with gambling, and for those who are impacted by someone else’s gambling.
GamCare also offers the National Gambling Helpline, which operates 24/7 and is free to access. Our trainer Helpline Advisers are available to chat over the phone, via live chat, or through WhatsApp or Facebook Messenger.
They also offer a range of other platforms that can help connect you with peers or tools to support you, such as MyGamCare, our Forum, or Group Chatrooms.
You can speak with the Advisers one-to-one over the phone or on live chat 24 hours a day, every day of the year.
They will listen to what is going on for you and discuss options for support in your local area, online, or over the phone.
Call free on 0808 8020 133
Need urgent help?
If you need help right now and are not able to reach anyone, you can contact Samaritans on 0808 164 0123.
If you are under 35, you can also contact HOPELINEUK from Papyrus on 0800 068 4141.
In an emergency, or if you or someone else is in danger, please dial 999.
Important Support Information
Citizens Advice
Whatever your problem, whatever your situation, Citizens Advice aims to provide you with the advice you need for the problems you face.
The service is free, independent, impartial and confidential.
Money Advice Trust
The Money Advice Trust is a national charity working to prevent financial difficulty and remove problem debt from people’s lives.